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Understanding Hold Requests

Learn how Hold Requests work in Fuelled, when to place equipment on hold, and how temporary holds prevent assets from being edited or transferred while they are under review or reserved.

Written by Tony

What is a Hold Request?

Hold Requests allow you to temporarily lock equipment within Asset Manager to prevent it from being edited, transferred, or modified while a specific activity is taking place.

A hold creates a controlled period during which selected assets are protected until the hold expires or is removed.

Hold Requests are useful for maintaining inventory accuracy and preventing conflicting updates.


When Should You Use Hold Requests?

Hold Requests are commonly used when:

  • Equipment is undergoing internal review

  • Assets are awaiting management approval

  • Equipment is reserved for an upcoming project

  • Inventory is being audited

  • Equipment is scheduled for transfer

  • Documentation or inspections are being completed

  • Internal operational decisions are pending


Creating a Hold Request

Navigate to:

Operations → Place On Hold

Select:

Create New Hold


Step 1: Enter Hold Information

Complete the following information:

Hold Name

Provide a descriptive name that clearly identifies the purpose of the hold.

Examples:

  • Q3 Inventory Audit

  • Equipment Inspection

  • Transfer to Grande Prairie

  • Customer Reservation

Hold Dates

Select:

  • Hold From

  • Hold Until

These dates define how long the assets will remain on hold.

Reason

Provide the reason for placing the equipment on hold.

Examples include:

  • Internal audit

  • Engineering review

  • Pending approval

  • Operational planning

  • Scheduled maintenance


Step 2: Assign the Hold

Each Hold Request can be assigned to a responsible user.

Assign To

Select the team member responsible for managing the hold.

Reviewer (Optional)

Optionally assign a reviewer to approve or oversee the request.

Review Notes

Add any instructions or comments for the reviewer.


Step 3: Attach Supporting Documents

Upload any documents related to the hold.

Examples include:

  • Inspection reports

  • Internal approvals

  • Maintenance records

  • Engineering documents

  • Project documentation

Supporting documents remain attached to the Hold Request for future reference.


Step 4: Add Assets

Select Add Assets to choose the equipment you want to place on hold.

Fuelled displays all eligible assets available for selection.

Only assets that are eligible for holds can be added.

Once selected, the assets will appear in the Hold Request.


What Happens When Equipment is Placed on Hold?

Once a Hold Request is submitted:

  • Equipment cannot be edited

  • Equipment cannot be transferred

  • Equipment is protected from conflicting changes

  • The hold remains active until it expires or is removed

This ensures important operational activities can be completed without accidental modifications.


Tracking Hold Requests

Navigate to:

Operations → Place On Hold

Here you can:

  • View all Hold Requests

  • Search existing holds

  • Filter by status

  • Review hold dates

  • View assigned users

  • Monitor hold history

Each Hold Request includes:

  • Hold Name

  • Number of Assets

  • Hold Start Date

  • Hold End Date

  • Current Status

  • Last Updated Information


Hold Statuses

Active

The hold is currently in effect and the selected assets are protected.

Completed

The hold period has ended successfully and the assets are available for normal use.

Cancelled

The hold was cancelled before completion and the assets are no longer restricted.


Best Practices

Use Clear Hold Names

Use descriptive names so other team members immediately understand the purpose of the hold.

Set Appropriate Hold Dates

Only keep equipment on hold for as long as necessary.

Document the Reason

Adding detailed notes helps other users understand why equipment has been restricted.

Assign Ownership

Every Hold Request should have a designated team member responsible for managing it.

Attach Supporting Documentation

Upload any documentation related to inspections, approvals, or operational activities.

Review Active Holds Regularly

Remove or complete holds promptly once the underlying activity has finished.


Summary

Hold Requests provide a simple way to temporarily restrict equipment from being edited or transferred while important operational activities are underway. By assigning ownership, documenting the reason for the hold, and defining a clear hold period, organizations can protect inventory, reduce conflicts, and maintain accurate asset records throughout the equipment lifecycle.

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